Terms of Service

Last updated: May 2025

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “you”) and V.D. Infotech, operating under the brand name VDSecura (“Company”, “we”, “us”), registered under the Companies Act, 2013, with its principal place of business in India.

By engaging our services, signing a proposal or statement of work, or using our website, you agree to be bound by these Terms.

2. Services

We provide the following services:

  • AI-powered security intelligence and monitoring (VDSecura Bot)
  • Cybersecurity tools deployment and management (VDSecura Tools)
  • Senior security advisory and incident response (VDSecura Expert)
  • Compliance management (DPDP, GDPR, ISO 27001, ISO 9001, RBI/SEBI)
  • Vulnerability assessment and penetration testing (VAPT)
  • Cloud security and DevSecOps advisory
  • Security awareness training

The specific scope, deliverables, timeline, and pricing shall be defined in a Statement of Work (SOW) agreed upon by both parties.

3. Engagement & Payment

a) Proposals & SOW

All engagements begin with a written Proposal or SOW. Work commences upon written acceptance and receipt of advance payment.

b) Payment Terms

  • Non-refundable advance of 30–50% before work begins
  • Milestone payments as defined in the SOW
  • Final payment due upon completion
  • All invoices payable within 15 days
  • Late payments attract interest at 1.5% per month

c) Taxes

All prices are exclusive of applicable taxes. GST at the prevailing rate (currently 18%) will be charged additionally.

4. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. Given the sensitive nature of security assessments, all findings, reports, and vulnerability data are treated as strictly confidential. This obligation survives termination for 3 years.

5. Intellectual Property

  • Client Data: You retain full ownership of all data, configurations, and information provided to us.
  • Deliverables: Upon full payment, custom reports, policies, and procedures developed for your engagement are assigned to you.
  • Pre-existing IP: Our frameworks, tools, templates, and methodologies remain our intellectual property. We grant you a perpetual, non-exclusive license for use within your organisation.

6. Limitation of Liability

Our total liability shall not exceed the total fees paid for the specific engagement. We are not liable for indirect, incidental, consequential, or punitive damages. Security services reduce risk but cannot guarantee the prevention of all security incidents.

7. Termination

  • By Client: 15 days’ written notice. Work completed is invoiced. Advance payments are non-refundable.
  • By Company: If payments are overdue 30+ days or Terms are breached, after 7 days’ notice.
  • Effect: All completed work delivered (subject to payment). Access to systems revoked within 30 days.

8. Dispute Resolution

  • Governing Law: Laws of India
  • Amicable Resolution: Good-faith negotiation within 30 days
  • Arbitration: Under the Arbitration and Conciliation Act, 1996
  • Jurisdiction: Courts of Pune, India

9. Amendments

We may update these Terms at any time. Material changes will be communicated at least 15 days prior. Continued use constitutes acceptance.